Terms of service
TERMS OF SERVICE
Last updated: October 19, 2026
OVERVIEW
This website is operated by Belluriva. Throughout the site, the terms “we”, “us” and “our” refer to Belluriva.
Belluriva offers this website, including all information, tools, products and services available from this site to you, the customer, conditioned upon your acceptance of these Terms of Service.
By visiting belluriva.com, placing an order or otherwise using our website or services (collectively, the “Services”), you agree to these Terms of Service.
Please read these Terms carefully before using our website.
Nothing in these Terms limits or excludes any mandatory consumer rights that you may have under applicable law.
1. ONLINE STORE TERMS
By using our Services, you confirm that you are legally capable of entering into a binding agreement or that you have obtained any necessary permission from a parent or legal guardian.
You may not use our products or Services for any unlawful or unauthorized purpose.
You must not transmit viruses, malicious code or any other material intended to damage, interfere with or disrupt our website or Services.
A serious violation of these Terms may result in termination or restriction of your access to the Services.
2. GENERAL CONDITIONS
We reserve the right to refuse service, cancel orders or restrict access to the Services where reasonably necessary, including in cases involving suspected fraud, abuse, security concerns, payment issues or violations of these Terms.
Any cancellation or refusal will remain subject to applicable consumer protection law.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, website content or access to the Services without our prior written permission, except where permitted by law.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display and describe our products accurately.
Product images, colors and appearance may vary slightly depending on your device, screen settings, lighting or manufacturing variations.
Product dimensions and measurements may also be subject to reasonable minor variations.
We may update product descriptions, availability, specifications or other information when necessary.
Nothing on our website should be understood as medical advice. Beauty and skincare products or tools sold by Belluriva are intended for their stated consumer use and should be used according to the product information provided.
4. PRICES
Prices are displayed in the currency applicable to your selected market where available.
We reserve the right to change product prices at any time before an order is placed.
The price applicable to your purchase is the price displayed during checkout when you place the order, subject to correction of obvious technical or pricing errors as permitted by law.
Applicable taxes, delivery costs and other charges will be displayed where required before you complete your purchase.
5. ORDERS
Submitting an order does not necessarily mean that we have accepted the order.
After placing an order, you may receive an order confirmation by email.
We reserve the right to refuse or cancel an order where reasonably necessary, including if:
• A product is unavailable
• Payment cannot be authorized
• Order information is incomplete or incorrect
• We reasonably suspect fraud or unauthorized activity
• An obvious pricing or technical error has occurred
• The order violates applicable law or these Terms
If we cancel an order after payment has been received, we will refund the applicable amount.
We may limit quantities purchased by a single person, household, account, payment method or address where reasonably necessary.
6. PAYMENT
Payment must be completed using one of the payment methods available at checkout.
Payment processing may be provided by Shopify or other third-party payment providers.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not guarantee that every payment method will be available in every country or market.
7. SHIPPING AND DELIVERY
Shipping times shown on belluriva.com are estimates unless specifically stated otherwise.
Estimated delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, public holidays or exceptionally high order volumes.
Customers will be provided with relevant shipping information where available.
Specific delivery information, estimated delivery times and applicable shipping charges are described in our Shipping Policy.
Nothing in these Terms limits any mandatory rights you may have regarding delivery under applicable consumer law.
8. THIRD-PARTY FULFILLMENT
Belluriva may use third-party suppliers, fulfillment providers, logistics companies and shipping carriers to process and deliver orders.
This means that certain products may be shipped directly from a fulfillment partner or supplier.
Relevant order information may be shared with these parties where necessary to fulfill and deliver your purchase, in accordance with our Privacy Policy.
The use of third-party fulfillment does not remove any consumer rights you have against Belluriva under applicable law.
9. RETURNS, WITHDRAWAL AND REFUNDS
Returns, withdrawals, cancellations and refunds are governed by our Returns & Refunds Policy and applicable consumer law.
Customers in the European Union and European Economic Area generally have a statutory right to withdraw from eligible online purchases within 14 days, subject to applicable conditions and exceptions.
Nothing in these Terms limits any mandatory right of withdrawal or other statutory consumer rights.
Please review our Returns & Refunds Policy before making a purchase.
10. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
If you receive a product that is damaged, defective or different from what you ordered, please contact:
hello@belluriva.com
Please include your order number and relevant information about the issue.
Where appropriate, we may request photographs or other reasonable documentation to help us assess the issue.
Any remedy will be provided in accordance with applicable consumer law and may include repair, replacement, price reduction or refund depending on the circumstances.
Your statutory rights regarding faulty or non-conforming goods are not affected by these Terms.
11. ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information when placing an order.
You agree to promptly update relevant information where necessary so that we can complete transactions and contact you regarding your order.
You are responsible for maintaining the confidentiality of any account credentials associated with your account.
12. OPTIONAL AND THIRD-PARTY TOOLS
We may provide access to tools, services or functionality operated by third parties.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for third-party services beyond the extent required by applicable law.
You should review the relevant third party's terms before using such services.
13. THIRD-PARTY LINKS
Certain content, products or services available through our website may include materials or links provided by third parties.
Third-party links may direct you to websites that are not operated or controlled by Belluriva.
We are not responsible for the content or practices of independent third-party websites.
You should review the terms, policies and privacy practices of third-party websites before using them or making a purchase through them.
14. REVIEWS, FEEDBACK AND OTHER SUBMISSIONS
If you submit reviews, feedback, suggestions, photographs or other content to Belluriva, you confirm that you have the right to submit that content.
You must not submit content that is unlawful, abusive, misleading, defamatory, discriminatory, infringing or otherwise violates the rights of another person.
Where you voluntarily provide content for publication, you grant Belluriva the permission reasonably necessary to display and use that content for the purpose for which it was submitted, subject to applicable law.
We may remove content that violates these Terms or applicable law.
15. PERSONAL INFORMATION
The collection, use and processing of personal information through our Services is governed by our Privacy Policy.
Please review Belluriva's Privacy Policy for further information about how personal information is processed.
16. INTELLECTUAL PROPERTY
Unless otherwise stated, content available through belluriva.com, including branding, graphics, logos, text, layouts, photographs and other original materials belonging to Belluriva, is protected by applicable intellectual property law.
You may use the website for your personal, non-commercial use.
You may not copy, reproduce, distribute, modify or commercially exploit Belluriva-owned content without permission except where permitted by law.
17. PROHIBITED USES
You may not use the website or Services:
• For unlawful purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To harass, threaten or abuse others
• To submit false or misleading information
• To upload malicious code or viruses
• To collect personal information unlawfully
• To interfere with the security or operation of the website
• To commit or attempt fraud
• To circumvent security features
We may restrict access where we reasonably believe the Services are being misused.
18. ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We may correct errors and update information where reasonably necessary.
If an error materially affects an order that you have already placed, we will handle the situation in accordance with applicable consumer law and will contact you where necessary.
19. AVAILABILITY OF THE WEBSITE
We aim to keep belluriva.com available and functioning correctly.
However, we cannot guarantee that the website will always be available without interruption.
We may temporarily suspend or restrict parts of the website for maintenance, security, updates or circumstances outside our reasonable control.
Nothing in this section limits liability that cannot legally be excluded.
20. WARRANTIES AND STATUTORY RIGHTS
Products purchased from Belluriva are covered by any mandatory legal guarantees and consumer protections applicable to the purchase.
These Terms do not exclude, limit or replace warranties, guarantees or remedies that cannot legally be excluded.
Any additional voluntary product guarantees offered by Belluriva will be described separately where applicable.
21. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Belluriva is not responsible for losses that are indirect, unforeseeable or unrelated to a breach of our obligations.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.
In particular, nothing in these Terms limits mandatory consumer protection rights or liability that cannot legally be excluded or restricted.
22. FORCE MAJEURE
Belluriva will not be responsible for delays or failure to perform obligations caused by events outside our reasonable control where permitted by applicable law.
Such events may include natural disasters, extreme weather, war, civil unrest, governmental actions, major transportation disruptions, strikes, internet or infrastructure outages and similar circumstances.
We will make reasonable efforts to reduce the effects of such events where possible.
Your mandatory consumer rights remain unaffected.
23. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will apply only to the extent permitted by law.
The remaining provisions will continue to apply.
24. NO WAIVER
If Belluriva does not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision later.
25. TERMINATION
These Terms remain effective while you use the Services.
You may stop using the Services at any time.
We may restrict or terminate access where reasonably necessary because of serious violations of these Terms, fraud, illegal activity or security concerns.
Termination does not affect rights or obligations that arose before termination.
26. ENTIRE AGREEMENT
These Terms of Service, together with our:
• Privacy Policy
• Returns & Refunds Policy
• Shipping Policy
• Other policies expressly referenced during your purchase
form the terms governing your use of Belluriva's Services and purchases through belluriva.com.
Mandatory consumer rights always take priority where applicable law requires them to.
27. GOVERNING LAW
These Terms and purchases from Belluriva are governed by Danish law, subject to any mandatory consumer protection rules that apply to you.
If you are a consumer residing in another country, nothing in this section removes any mandatory protections granted to you by the law of your country of residence where those protections legally apply.
28. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, Services, legal obligations or website.
The latest version will be available on belluriva.com.
Changes to these Terms will not remove rights that have already arisen from an existing purchase where doing so would be prohibited by law.
29. CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Belluriva
Email:
hello@belluriva.com
Website:
belluriva.com
Business address:
Nylandsvej 181
4600 Køge
Denmark